Reports to: Director of Education, Interpretation, & Outreach
Status: Full Time (37.5 hours per week, Tuesday-Saturday) $15.00 an hour starting rate. Opportunities for raises and advancement. Job performance reviews conducted yearly.
Summary of Position: Educate the general public about the history of Travellers Rest. Responsibilities include upholding the museum rules concerning the care and safety of the visitors, house, collection, and other cultural resources at the site. Duties may involve working outside of normal working hours.
Duties and Responsibilities:
•Be the face and voice of Travellers Rest Historic House Museum Inc.
•Lead guided house tours and provide information on Middle Tennessee history.
•Assist the Education Department as needed with education programs throughout the academic year and summer camp programs as needed.
•Continue to learn more about the history of Travellers Rest and its inhabitants through research and projects.
•Assist in social media marketing and promotion.
•Open and close site (includes handling of alarms, locks, POS, and monies).
•Provide answers to visitors’ questions, both in-person and via telephone.
•Operate credit card machine and POS system.
•Keep Visitor’s Center clean (dusting, sweeping, straightening, stocking, etc.).
•If time allows, assist the Education Department with making supplies for programming.
•Be familiar with rental procedures and policies for customers.
•Conduct guided house tours for rental groups after hours as needed.
•Assist third party rental groups as needed.
•Maintain updated information on bulletin board outside Visitor’s Center.
•Promote and sell Travellers Rest merchandise.
•Other duties may be required.
•Speaks clearly and effectively in positive and negative situations.
•Demonstrates respect and sensitivity to cultural differences.
•Demonstrates ability to effectively balance task-oriented and process-oriented duties.
•Continues to build on knowledge and skills.
•Demonstrates ability to work effectively as a member of a team.
•Be able to physically perform the basic life operational functions of extensive standing, walking, use of fingers, talking, hearing and repetitive motions.
•Adapts strategy to changing conditions.
•Communicates changes effectively.
•Must be able to occasionally lift, carry, push, pull or otherwise move objects up to 50 lbs.
•Must be over the age of 18.
•Must have high school degree or equivalent, college degree preferred.
•Must have above average communication and organizational skills.
•Must be able to multitask, think outside the box and troubleshoot problems.
•Must have the ability to work with all types of people of varying ages and backgrounds.
•Must be flexible with time and have the ability to tolerate interruptions.
•Familiarity with Microsoft Office Suite.
Health, dental, and vision insurance, as well as paid holidays and vacation time available after a 90-day probationary period.
Applicants should submit a letter of interest and a current resume by email to:
Andy Blair, Director of Education, Interpretation & Outreach, firstname.lastname@example.org
Travellers Rest Historic House Museum, Inc. is an equal opportunity employer.